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Tuesday 10.30 - 12.30
Workshop


FIDIC GUIDELINES FOR SELECTION OF CONSULTANTS

Fatma Colasan
Business Practices Committee


1.INRODUCTION

1.1.PURPOSE

1.2.IMPORTANCE OF PROPER CONSULTANT SELECTION

2. DEFINITIONS

3. FIDIC’S RECOMMENDATIONS

4. REFERENCES TO FIDIC DOCUMENTS

5. SELECTION OF INDIVIDUAL CONSULTANTS FOR SPECIFIC JOBS

6. SELECTION OF CONSULTANCY FIRMS IN CONVENTIONAL CONSTRUCTION SYSTEM

6.1. QUALITY BASED SELECTION (QBS)

6.1.1. Announcement and Pre-Qualification (Long-List)
6.1.2.Short-List
6.1.3.Request for Proposal (RFP)
6.1.4.Receipt of Proposals
6.1.5.Evaluation of Proposals
6.1.6.Selection of the Consultancy Firm and Negotiation
6.1.7.Agreement
6.1.8. Debriefing
6.1.9.Publication of the Results

6.2. SELECTION WHERE COST IS AN ELEMENT
(QUALITY AND COST BASED SELECTION) (QCBS)

6.2.1. The Price -Weighted Method

6.2.1.1.Preparation of the Terms of Reference (TOR)
6.2.1.2.Cost Estimate (Budget)
6.2.1.3.Announcement and Pre-Qualification (Long-List)
6.2.1.4.Short-List
6.2.1.5.Request for Proposal (RFP)
6.2.1.6.Receipt of Proposals
6.2.1.7.Evaluation of Proposals
6.2.1.8.Selection of the Consultancy Firm and Negotiation
6.2.1.9.Agreement
6.2.1.10.Debriefing
6.2.1.11.Publication of the Results

6.2.2. The Two-Envelope System

6.2.3.The Budget Method

6.2.4.Design Competition

6.2.5.Price Negotiation

6.3. COST BASED SELECTION (CBS)

7. EVALUATION OF CONSULTANTS vs. OTHER INVOLVED PARTIES IN PFI PROJECTS

8. OTHER ISSUES

8.1. Conflict of Interest

8.2. Competition of Non-Profit Organisations

8.3.Associations Between Consulting Firms

8.4.Downstream (Follow-Up) Services

8.5. Fraud and corruption

9. APPENDICES

APPENDIX 1 JWIC PROPOSAL ON CONSULTANT SELECTION

APPENDIX 2 FIDIC POSITION PAPERS FOR CAPACITY BUILDING IN DEVELOPING COUNTRIES


1. INTRODUCTION

1.1.PURPOSE

The purpose of these Guidelines is to clarify the most commonly used methods of Consultant selection, to explain the respective procedures and to combine all in one compact document , as well as emphasising on FIDIC’s policies about the subject.

The overriding concern is the quality of the technical consulting services provided, with due attention to economy, sustainability, efficiency, integrity, public welfare, fair opportunity for all Consultancy Firms and transparency of the process.

1.2.IMPORTANCE OF PROPER CONSULTANT SELECTION

An independent consulting engineering industry comprising privately owned Consultancy Firms can make substantial contributions to sustainable development, by undertaking work that is performed inefficiently by government entities, and by increasing the indusry’s maturity and effectiveness.

Selecting a Consultant is one of the most important decisions an owner or client makes. The success of any project often depends upon obtaining the most able, experienced and reputable expertise available.

The best project results are achieved when there is a true professional relationship of absolute trust between the Client and the Consultant. This is because the Consultant must make sound, objective decisions and act in the best interest of his/her client at all times. The method of selection should therefore seek to develop mutual confidence between the two parties.


2. DEFINITIONS

Consultancy Services: Technology based intellectual services such as listed below :

  • Project planning and feasibility studies
  • Project assessment studies
  • Environmental studies
  • Soils investigations, maps
  • Architectural/Engineering design
  • Construction supervision
  • Project management
  • Construction management
  • Contract management
  • Commissioning
  • Technical training
  • Similar services

Individual Consultant : Independent Engineer/Architect who provides Consultancy Services for a fee

Consultancy Firm : Independent profit firm (or a joint venture partnership) which provides Consultancy Services

Consultant : Means either an Individual Consultant or a Consultancy Firm (depending on the text)

National (Local) Consultancy Firm : Consultancy Firm whose registered office and centre of activities are in the country where the project shall be realised and the majority (more than 50%) of whose capital is owned by the nationals of the mentioned country

Foreign Consultancy Firm : Consultancy Firm which is not a National (Local) Consultancy Firm

Agreement : Contract signed between the Client and the Individual Consultant or the Consultancy Firm for carrying out Consultancy Services

Conventional Construction System : (description and chart to be provided)

PFI Project : (descriptions and charts for different models to be provided)

Non-Profit (?)Organisations : Organisations providing Consultancy Services which are not legally and financially autonomous and/or do not operate under commercial law and/or are non-profit entities , such as NGO's, foundations, government owned institutions, UN agencies, universities etc.


3. FIDIC’S RECOMMENDATIONS

  • FIDIC recommends that maximum degree of transparency be maintained during all Consultant selection processes, regardless of the selection method and the source of the project financing. To improve transparency, FIDIC recommends that the scope of work for each assignment be clearly defined, that the quality standards for all projects be clearly set forth and rigorously enforced. . It is also recommended that consultants have the right to an open briefing following the proposal competition, and that details about the evaluation system be disclosed before proposals are submitted for any project selection
     
  • FIDIC recommends that the selection method for Consultancy Services be the QBS method (Ref.4), especially for nationally funded projects where the competition is between the National Consulting Firms of more or less similar characteristics. FIDIC also recognises the QBS method as the only method for highly complex projects (Appendix 1). FIDIC recommends that if QCBS method is to be used for internationally financed projects, the maximum weight to be given to the financial component be 20% in exceptional cases, with normal range being between 5 and 10%.
     
  • FIDIC favours and works for building the capacity of National Consultancy Firms of the developing countries, therefore recommends that special attention be paid during the selection process in internationally financed projects, to meaningful partnerships between these firms and the internationally operating Consultancy Firms of the developed world. FIDIC accepts and declares that important contribution to a country’s consulting industry is made by the involvement of National Firms in international assignments, rather than the involvement of Individual Consultants. (Appendix 2)
     
  • FIDIC recommends that the private sector Consultancy Firms adapt the FIDIC Integrity Management System (IMS) and the Clients take notice of this acquisition during selection processes. (Ref.6)
     
  • FIDIC recommends that the private sector Consultancy Firms compete with each other and other bodies such as government enterprises, non-profit organisations, universities and similar, be not allowed to compete with them for the specified procurement of Consultancy Services.

4. REFERENCES TO FIDIC DOCUMENTS

FIDIC publications given below are referred to throughout the Guidelines or they are named to provide the user (reader ?) with more detailed information relevant to the subject.

  • Ref.1. Client Consultant Model Services Agreement (White Book)
  • Ref.2. Joint Venture (Consortium) Agreement
  • Ref.3. Sub-Consultancy Agreement
  • Ref.4. Quality Based Selection for the Procurement of Consulting Services
  • Ref.5. Guide to Quality Management in the Consulting Engineering Industry
  • Ref.6. Guidelines For Integrity Management in the Consulting Engineering Industry
  • Ref.7. Improving Transfer of Technology

5. SELECTION OF INDIVIDUAL CONSULTANTS FOR SPECIFIC JOBS

Individual Consultants are normally employed on assignments for which:

  •  teams of personnel are not required, and
  •  no additional outside professional support is required , and
  •  the experience and qualifications of the individual are the paramount requirement

Individual Consultants are selected on the basis of their qualifications for the assignment. They may be selected on the basis of references or through comparison of qualifications among those expressing interest in the assignment or approached directly by the Client. Individuals so employed shall meet all relevant qualifications and shall be fully capable of carrying out the assignment. Capability is judged on the basis of academic background, experience and , as appropriate, knowledge of the local conditions such as language, culture , administrative system etc. Consultancy fee is fixed through negotiations between the Client and the Consultant, similar to QBS method.

From time to time, permanent staff or associates of a Consulting Firm may be available as Individual Consultants. In such cases, the Conflict of Interest provisions described in these Guidelines shall apply to the parent Consulting Firm.

Individual Consultants are generally engaged to carry out the following assignments:

  • to prepare, review, supplement or update feasibility studies
  • to assist the Clients in carrying out sector studies, development plans
  • to assist the Clients in the evaluation and selection processes

6. SELECTION OF CONSULTANCY FIRMS IN CONVENTIONAL CONSTRUCTION SYSTEM

6.1. QUALITY BASED SELECTION (QBS)

In this method , the Client selects the Consultancy Firm on the basis of professional competence, managerial ability, availability of resources, professional independence, fairness of fee structure, professional integrity and quality management systems(Ref.4). The Client prepares for itself the Terms of Reference (Item 6.1.3.b) together with the price estimate and the budget of the project. Further procedures to be followed are explained in the following sections.

6.1.1. Announcement and Pre-Qualification (Long-List)

Making a list of Consultancy Firms which appear to be qualified for the project is often referred to as the pre-qualification or the Long-List.

If the consulting services will be assigned to National Consulting Firms, the Client normally advertises (announces) the contract in a national newspaper(s) calling for Expressions of Interest or prepares a Long-List using various resources, depending on the country’s relevant legislation. The client may contact professional organisations (such as FIDIC Member Associations), persons or organisations that have employed consultants for similar projects, to prepare a Long-List .

If on the other hand , the consultancy services shall be internationally obtained, the client should advertise the job in international newspapers and/or web-sites and/or technical magazines, seeking "Expressions of Interest".

The following information shall be included in the announcement (advertisement) to invite the Consultants to submit their Expressions of Interest.

  • information about the Client and contact person
  • source of finance and the estimated budget
  • name, location and the size of the project
  • whether the services will be procured nationally or internationally
  • areas of expertise
  • type and scope of services required (brief summary)
  • estimated time schedule for the project
  • information requested from the Consulting Firms (general and similar experience, staff, resources, partnerships, brochures etc.)
  • method of Consultant selection
  • deadline for the submission of Expression of Interest

The information requested should be the minimum required to make a judgement on the firms’ suitability and not be so complex as to discourage consultants from expressing interest. Sufficient time (not less than 30 ?? days) should be provided for responses, before preparation of the Short-List.

6.1.2.Short-List

If an open announcement has been made to call for Expressions of Interest, the Client (or its private consultant) shall examine the submitted documents of those consultants which expressed interest and shall prepare a Short-List out of them. Consideration of firms other than the ones which expressed interest is not recommended.

If the long list has been prepared by other means , the Client shall consider the long list at hand and prepare the Short-List accordingly.

Short-Lists should comprise three to six (?) firms and for internationally financed projects, depending on the source of the finance, they should provide a good geographic spread .

The Client should bear in mind the following factors during short-listing :

  • general and relevant experience
  • capacity to complete the work
  • access to support resources
  • past performance on client contracts
  • locations of the firm’s office in relation to the work
  • meaningful partnerships/associations with National Consultancy Firms
  • quality management system established in the firm
  • integrity management system (???)
  • political, social and environment sensitivity
  • security level required

6.1.3.Request for Proposal (RFP)

(The client may at this stage invite the most suitable Consultancy Firm from among the Short Listed ones, to negotiate an Agreement on a mutually agreed upon project scope, fee and agreement terms.)

The Client more formally writes a letter to each of the firms on the Short-List and invites proposals (RFP). The Client, if so requested by them, also informs the other firms which expressed interest, about the result.

The RFP should contain the following:

  1. Letter of Invitation
  2. Terms of Reference (TOR)
  3. Information to Consultants (ITC)
  4. Proposed Agreement

    a. Letter of Invitation
    The Letter of Invitation shall state the intention of the Client to enter into an Agreement for the provision of consulting services, the source of funds, the date-time-address for the submission of proposal.

    b. Terms of Reference (TOR)
    The Client is responsible for drafting the TOR for the selection, which should include an assessment of the physical magnitude and resource requirements of the project . TOR shall be prepared by the Client itself or by an independent consultant(s), specialised in the area of the assignment.

    The scope of the services described in the TOR shall be compatible with the available budget. TOR shall define clearly the objectives, goals and scope of the assignment and provide background information (including a list of existing studies and basic data) to facilitate the Consultants’ preparation of their proposals. If transfer of know-how or technical training will be an objective, it should be specifically outlined along with details of number of staff to be trained, and so forth, to enable the consultants to estimate the required resources. TOR shall list the services and surveys necessary to carry out the assignment and the expected outputs (reports, data, maps, surveys etc.).

    However, TOR should not be too detailed and inflexible, so that competing consultants may propose their own methodology and staffing. The Client’s and the Consultant’s responsibilities should be clearly defined in the TOR. The firms should be encouraged to comment on the TOR in their proposals.

    In summary, the minimum information required in the TOR is given below:

    • scope of services compatible with available budget
    • objectives, goals of the project
    • background information (listing of existing studies , data etc.)
    • transfer of know-how terms (if applicable)
    • training requirements (if applicable)
    • list of services, surveys necessary
    • expected outputs (report, data, map etc.)
    • a time schedule
    • regional factors such as geographic location, language, logistics ,allowances, duration of commission
    • respective responsibilities of the Client and the Consultant Firm

    c. Information to Consultants (ITC)
    The ITC shall contain all necessary information that would help the Consultancy Firms prepare responsive proposals and shall include adequate information on the following aspects of the assignment :

    • a short statement of the assignment
    • the contact person(s) of the Client whom the consultants should apply to, when and if necessary
    • the list of invited firms together with a clarification about whether or not the Short- Listed firms could associate among each other to submit a proposal
    • necessary information about proposal submission method
    • details of the evaluation and selection procedure to be followed including a listing of the technical evaluation criteria and weights given to each criterion
    • the minimum passing score (threshold) for quality (if applicable)
    • the details of the opening method of the proposals
    • the "expected" input of key professional staff (staff time) required of the Consulting Firm with indications of minimum experience, academic degree, and so forth (consultants shall be left free to prepare their own staff time necessary to carry out the assignment).
    • information required from the Consultancy Firm (might include such issues as: past experience with projects of a similar nature, details of organisation, project control, financial control, size and responsibilities of staff, type of organisation and managerial method proposed for executing the work, quality management system, integrity management system(?), knowledge of local conditions, project methodology, availability of resources, the alternatives to be considered (invitation for innovation), approach and commitment to transfer of know-how if applicable, participation and roles of National Consulting Firms, target cost estimates for the project, compliance with the desired time schedule and so forth.)
    • standard sample formats for the proposals (joint venture agreement, past experience, CV format etc.)
    • the total budget ( if a given figure should not be exceeded)
    • details and status of any external financing information on negotiation of the Agreement (financial and other evidence that shall be required of the selected firm)
    • currency(ies) in which the costs of services shall be paid
    • whether fee escalation shall be applied or not, and the relevant conditions
    • reference to any laws of the Client’s country that may be particularly relevant to the proposed Agreement
    • a statement that the firm and any of its affiliates shall be disqualified from providing goods, works etc that might fall into Conflict of Interest with the subject of the Agreement
    • conditions of Professional Liability Insurance required (or guarantee bonds) at the time of Agreement
    • a request for the receipt of the RFP and notification of the Client whether or not the Short-Listed (invited) firm will be submitting a proposal
    • the period for which the consultants’ proposals shall be held valid (normally 60-90 days) and during which the consultants shall undertake to maintain, without change, the proposed key staff; in case of extension of the proposal, validity period, the right of the consultants not to maintain their proposal
    • for Consultancy Services to be procured internationally, a statement indicating whether or not the Consultant’s Agreement and personnel shall be tax free; if not ,what the likely tax burden will be or where this information can be obtained
    • any conditions for subcontracting part of the assignment
    • the expected date of commencement of the assignment
    • if not included in the TOR or in the draft contract, details of the services, facilities, equipment and staff to be provided by the Client;
    • phasing of the assignment, if appropriate; and likelihood of follow-up assignments, possible downstream work
    • the procedure to handle clarifications about the information given in the RFP and any conditions for subcontracting part of the assignment.
    • a statement of encouragement to visit the site and meet the Client , in order to better evaluate the scope of work
    • request for comments on the TOR
    • the deadline for the submission of proposals

    d. The Proposed Agreement
    The FIDIC Client-Consultant Model Services Agreement (White Book) (Ref.1), is highly recommended as an instrument to reach a fair and sound agreement between the Client and the Consulting Firm, with properly and carefully filled appendices.

6.1.4.Receipt of Proposals

The Client shall allow enough time for the firms to prepare their proposals. The time allowed shall depend on the assignment, but normally shall not be less than four weeks or more than three months. During this interval, the firms may request orally or in writing, clarifications about the information provided in the RFP. The Client shall provide these clarifications in writing and copy them to all firms on the Short-List.

If necessary, the Client may extend the deadline for submission of proposals. No amendments shall be given and/or accepted after the deadline. The submitted proposal files shall be registered by the officer in charge at the time they are submitted. Any proposal received after the announced closing time shall be returned unopened.

6.1.5.Evaluation of Proposals

Once the proposals are received, the client shall systematically evaluate and rank each proposal against the basis for selection outlined in the RFP. This process helps to maintain the integrity of the selection process and can involve:

  • formation of a selection committee
  • a weighting or score for each criteria
  • independent evaluation of firms by each member of the selection committee
  • individual score sheets being collated and a documented record or the selection process retained

Clients may be assisted in this evaluation process by an independent Individual Consultant or a Consultancy Firm.

If the project size and complexity warrants it, the client can include in the evaluations ; interviews of key consultant team members, visit to consultant’s premises, discussions with consultant’s past clients and project end users and inspections of past projects. These activities can be carried out by teams of experts including client representatives and individual consultants.

Following steps shall be taken during technical evaluation :

  • The Client (or its selection committee) shall evaluate each technical proposal tak¹ng into account several criteria: (a) the Consultancy Firm’s relevant experience for the assignment, (b) the quality of the methodology proposed, (c) the qualifications of the key staff proposed, (d) training or transfer of know-how provisions (if applicable) and (e) the extent and quality of participation by National Consulting Firms in the assignment(in internationally financed projects). Each criterion shall be marked on a scale of 1 to 100. Then the marks shall be weighted to become scores. The following weights are indicative, and may be adjusted for different circumstances. The proposed weights shall be disclosed in the RFP.  
    • Consultant’s similar experience 5 to 10 points
    • Methodology 20 to 50 points
    • Key personnel 30-60 points
    • Transfer of know-how /training 0 to 10 points
    • Participation by National Consultancy Firms 0 to 10 points
    • Total 100 points
       
  • These criteria are normally divided into subcriteria. For example, subcriteria under methodology might be innovation and level of detail. However, the number of subcriteria should be kept to the essential. The use of exceedingly detailed lists of subcriteria may render the evaluation a mechanical exercise more than a professional assessment of the proposals. The weight given to experience can be relatively modest, since this criterion has already been taken into account when short-listing the Consultantancy Firm. More weight shall be given to the methodology in the case of more complex assignments.
     
  • Evaluation of only the key personnel is recommended. Since key personnel ultimetaly determine the quality of performance, more weight shall be assigned to this criterion if the proposed assignment is complex. The Client shall review the qualifications and experience of proposed key personnel in their curricula vitae, which must be accurate, complete, and signed by an authorized official of the Consultancy Firm and the individual proposed. When the assignment depends critically on the performance of key staff, such as a Project Manager in a large team of specified individuals, it may be desirable to conduct interviews. The individuals shall be rated in the following three subcriteria, as relevant to the task:  
    1. general qualifications (general education and training, length of experience, positions held, time with the consulting firm as staff, experience in developing countries, and so forth)
    2. adequacy for the assignment (education, training, and experience in the specific sector, field, subject, and so forth, relevant to the particular assingment, and
    3. experience in the region (if applicable)( knowledge of the local language, culture, administrative system, government organization, and so forth.)
  • The Client shall evaluate each proposal on the basis of its responsiveness to the TOR. A proposal shall be considered unsuitable and shall be rejected at this stage if it does not respond to important aspects of the TOR or if it fails to achieve a minimum technical score (treshold) specified in the RFP.
     
  • At the end of the process, the Client shall prepare an evaluation report of the "quality" of the proposals. The report shall substantiate the results of the evaluation and describe the relative strengths and weaknesses of the proposals. All records relating to evaluation, such as individual mark sheets, shall be retained until completion of the project and its audit.

6.1.6.Selection of the Consultancy Firm and Negotiation

The top ranked firm (the firm with the highest score)is invited to negotiate a fee structure on a mutually agreed upon scope of services which takes into consideration contractual and legal requirements, time schedules, payment terms and appropriate risk allocations between the parties.

If agreement cannot be reached with the top ranked firm, the Negotiations are terminated and begun with the second ranked firm, and so on down the list until agreement is reached. Fee negotiations should be conducted in an atmosphere of cooperation, should strengthen and build the confidence and trust which are absolutely essential to a healthy Client-Consultant relationship. Once a firm has been rejected, it should not be recalled for further negotiations.

6.1.7.Agreement

The Agreement is recommended to be the FIDIC Client-Consultant Model Agreement (the White Book)(Ref.1), with appendices filled as appropriate in parallel with the scope of the work. The final TOR and the agreed upon methodology shall be incorporated in the Scope of Work part of the Agreement. The selected firm should not be allowed to change the key staff or any major items included in its proposal , unless both parties agree that undue delay in the selection deems it necessary.

When the Agreement has been signed, all those firms which have submitted proposals should be informed that they were not successful .

6.1.8. Debriefing

If after notification of award, a Consultancy Firm wishes to ascertain the grounds on which its proposal was not selected, it should address its request to the Client and the Client should normally invite the firm to discuss the issues. In this discussion, only the Consultancy Firm’s proposal should be discussed and not the proposals of competitors.

6.1.9.Publication of the Results

In order to maintain transparency, the Client should provide the interested parties with all the evaluation results by publishing them in national-international newspapers, technical magazines and/or on its web site, as appropriate.

6.2. SELECTION WHERE COST IS AN ELEMENT (QUALITY AND COST BASED SELECTION) (QCBS)

QCBS uses a competitive process among short-listed firms that takes into account the quality of the proposal and the cost of the services in the selection of the successful firm. Cost as a factor of selection, is used judiciously. The relative weight to be given to quality and cost should be determined for each case depending on the nature of the assignment. FIDIC recommends that, if cost would be an element in the selection process, it should be kept between zero and ten percent ; twenty percent being the maximum weight in some special cases.

6.2.1. The Cost-Weighted Method

The most commonly used method of Quality and Cost Based Consultant Selection is the Cost-Weighted Method in which the selection is based both on the quality of the proposal and on the cost of the Consultancy Services to be provided.

The steps of the selection process is explained under the following Guidelines items.

6.2.1.1. Preparation of Terms of Reference (TOR)

(See Guidelines Item 6.1.3.b)

6.2.1.2. Cost Estimate (Budget)

The cost estimate shall be based on the Client’s assessment of the resources needed to carry out the consultancy assignment ; staff time, logistical support and physical inputs such as vehicles, laboratory equipment and similar. Costs shall be divided into two broad categories :

  1. consultancy fee
  2. reimbursables

This cost estimation shall be confidential and kept for the Client’s use only.

6.2.1.3. Announcement and Pre-Qualification (Long-List)

(See Guidelines Item 6.1.1)

6.2.1.4. Short-List

(See Guidelines Item 6.1.2)

6.2.1.5. Request for Proposal (RFP)

The Client shall write a letter to each of the firms on the Short-List and invite proposals (RFP). The Client, if so requested by them, also informs the other firms which expressed interest, about the result of the short listing.

The RFP should contain the following:

  1. Letter of Invitation
  2. Terms of Reference (TOR)
  3. Information to Consultants (ITC)
  4. Proposed Agreement

a. Letter of Invitation
(Please see Section 6.1.3.a)

b. Terms of Reference (TOR)
(Please see Section 6.1.3.b)

c. Information to Consultants (ITC)
The ITC shall contain all necessary information that would help the Consultancy Firms prepare responsive proposals and shall include adequate information on the following aspects of the assignment :

  • a short statement of the assignment 
     
  • standard formats for the technical and financial proposals (the cost of staff time shall be estimated on a realistic basis for both National and Foreign Consultancy Firms, separately for each)
     
  • the contact person(s) of the Client whom the consultants should apply to, when and if necessary
     
  • the list of invited firms together with a clarification about whether or not the Short- Listed firms could associate among each other to submit a proposal
     
  • necessary information about proposal submission method , including the requirement that the technical proposals and financial proposals be sealed and submitted separately in a manner that shall ensure that the technical evaluation will not be influenced by price
     
  • details of the evaluation and selection procedure to be followed including the two-stage process, a listing of the technical evaluation criteria and weights given to each criterion, the details of the financial evaluation, the relative weights for quality and cost
     
  • the minimum passing score (threshold) for quality (if applicable)
     
  • the details of the public opening of the financial proposals
     
  • the "expected" input of key professional staff (staff time) required of the Consulting Firm with indications of minimum experience, academic degree, and so forth (consultants shall be left free to prepare their own staff time necessary to carry out the assignment).
     
  • information required from the Consultancy Firm (might include such issues as: past experience with projects of a similar nature, details of organisation, project control, financial situation, size and responsibilities of staff, type of organisation and managerial method proposed for executing the work, quality management system, integrity management system(?), knowledge of local conditions, project methodology, availability of resources, the alternatives to be considered (invitation for innovation), approach and commitment to transfer of know-how if applicable, participation and roles of National Consulting Firms, target cost estimates for the project, compliance with the desired time schedule and so forth.)
     
  • details and status of any external financing
     
  • information on negotiation of the Agreement (financial and other evidence that shall be required of the selected firm)
     
  • currency(ies) in which the costs of services shall be expressed, compared and paid
     
  • whether fee escalation shall be applied or not, and the relevant conditions
     
  • reference to any laws of the Client’s country that may be particularly relevant to the proposed Agreement
     
  • a statement that the firm and any of its affiliates shall be disqualified from providing goods, works etc that might fall into Conflict of Interest with the subject of the Agreement
     
  • conditions of Professional Liability Insurance required (or guarantee bonds) at the time of Agreement
     
  • a request for the receipt of the RFP and notification of the Client whether or not the Short-Listed (invited) firm will be submitting a proposal
     
  • the period for which the consultants’ proposals shall be held valid (normally 60-90 days) and during which the consultants shall undertake to maintain, without change, the proposed key staff and shall hold to both the rates and total price proposed ; in case of extension of the proposal, validity period, the right of the consultants not to maintain their proposal
     
  • the expected date of commencement of the assignment
     
  • if not included in the TOR or in the draft contract, details of the services, facilities, equipment and staff to be provided by the Client;
     
  • phasing of the assignment, if appropriate; and likelihood of follow-up assignments, possible downstream work
     
  • the procedure to handle clarifications about the information given in the RFP and any conditions for subcontracting part of the assignment.
     
  • a statement of encouragement to visit the site and meet the Client , in order to better evaluate the scope of work
     
  • request for comments on the TOR
     
  • the deadline for the submission of proposals
     
  • The ITC shall not indicate the budget, since cost shall be a selection criterion.

d. The Proposed Agreement
The FIDIC Client-Consultant Model Services Agreement ( White Book) (Ref.1), is highly recommended as an instrument to reach a fair and sound agreement between the Client and the Consulting Firm, with properly and carefully filled appendices.

6.2.1.6.Receipt of Proposals

The Client shall allow enough time for the firms to prepare their proposals. The time allowed shall depend on the assignment, but normally shall not be less than four weeks or more than three months. During this interval, the firms may request orally or in writing, clarifications about the information provided in the RFP. The Client shall provide these clarifications in writing and copy them to all firms on the Short-List. If necessary, the Client may extend the deadline for submission of proposals.

The technical and financial proposals shall be submitted at the same time. To safeguard the integrity of the process, the technical and financial proposals shall be submitted in separate sealed envelopes. The technical proposals shall be opened right after the closing time for submission, by a committee of officials of the Client and shall be registered. The financial proposals shall remain sealed and shall be deposited with a reputable public auditor or independent authority until they will be opened publicly.

No amendments to the technical or financial proposal shall be given and/or accepted after the deadline. The submitted proposal files (technical and financial proposals in separate envelopes) shall be registered by the officer in charge at the time they are submitted. Any proposal received after the announced closing time shall be returned unopened.

6.2.1.7. Evaluation of Proposals

The evaluation of the proposals shall be carried out in two stages :

  1. evaluation of the technical proposals (quality)
  2. evaluation of the financial proposals (cost)

Evaluators of technical proposals shall not have access to the financial proposals until the technical evaluation, including any Client reviews and/or approvals required be accomplished. Financial proposals shall only be opened publicly, thereafter. The evaluation shall be carried out in full conformity with the provisions of the RFP.

a. Evaluation of the Technical Proposals
Once the proposals are received, the client shall systematically evaluate and rank each proposal against the basis for selection outlined in the request for proposal. This process helps to maintain the integrity of the selection process and can involve:

  • formation of a selection committee
  • a weighting or score for each criteria
  • independent evaluation of firms by each member of the selection committee
  • individual score sheets being collated and a documented record or the selection process retained

Clients may be assisted in this evaluation process by an independent Individual Consultant or a Consultancy Firm.

If the project size and complexity warrants it, the client can include in the evaluations ; interviews of key consultant team members, visit to consultant’s premises, discussions with consultant’s past clients and project end users and inspections of past projects. These activities can be carried out by teams of experts including client representatives and consultants.

Following steps shall be taken during technical evaluation :

  • The Client (or its selection committee) shall evaluate each technical proposal tak¹ng into account several criteria: (a) the Consultancy Firm’s relevant experience for the assignment, (b) the quality of the methodology proposed, (c) the qualifications of the key staff proposed, (d) training or transfer of know-how provisions (if applicable) and (e) the extent and quality of participation by National Consulting Firms in the assignment(in internationally financed projects). Each criterion shall be marked on a scale of 1 to 100. Then the marks shall be weighted to become scores. The following weights are indicative, and may be adjusted for different circumstances. The proposed weights shall be disclosed in the RFP.
    • Consultant’s similar experience: 5 to 10 points
    • Methodology: 20 to 50 points
    • Key personnel: 30-60 points
    • Transfer of know-how /training: 0 to 10 points
    • Participation by National Consultancy Firms: 0 to 10 points
    • Total: 100 points
       
  • These criteria are normally divided into subcriteria. For example, subcriteria under methodology might be innovation and level of detail. However, the number of subcriteria should be kept to the essential. The use of exceedingly detailed lists of subcriteria may render the evaluation a mechanical exercise more than a professional assessment of the proposals. The weight given to experience can be relatively modest, since this criterion has already been taken into account when short-listing the Consultantancy Firm. More weight shall be given to the methodology in the case of more complex assignments.
     
  • Evaluation of only the key personnel is recommended. Since key personnel ultimetaly determine the quality of performance, more weight shall be assigned to this criterion if the proposed assignment is complex. The Client shall review the qualifications and experience of proposed key personnel in their curricula vitae, which must be accurate, complete, and signed by an authorized official of the Consultancy Firm and the individual proposed. When the assignment depends critically on the performance of key staff, such as a Project Manager in a large team of specified individuals, it may be desirable to conduct interviews. The individuals shall be rated in the following three subcriteria, as relevant to the task:
     
    1. general qualifications (general education and training, length of experience, positions held, time with the consulting firm as staff, experience in developing countries, and so forth)
    2. adequacy for the assignment (education, training, and experience in the specific sector, field, subject, and so forth, relevant to the particular assingment, and
    3. experience in the region (if applicable)( knowledge of the local language, culture, administrative system, government organization, and so forth.)
       
  • The Client shall evaluate each proposal on the basis of its responsiveness to the TOR. A proposal shall be considered unsuitable and shall be rejected at this stage if it does not respond to important aspects of the TOR or if it fails to achieve a minimum technical score (treshold) specified in the RFP.
     
  • At the end of the process, the Client shall prepare an evaluation report of the "quality" of the proposals. The report shall substantiate the results of the evaluation and describe the relative strengths and weaknesses of the proposals. All records relating to evaluation, such as individual mark sheets, shall be retained until completion of the project and its audit.

    b. Evaluation of the Financial Proposals

  • After the evaluation of technical proposal is completed, the Client shall notify those consultants whose proposals did not meet the minimum passing score or were considered nonresponsive to the RFP and TOR, indicating that their financial proposals will be returned unopened after the completion of the selection process. The Borrower shall simultaneously notify the consultants that have secured the minimum passing score , and indicate the date and time set, for opening the financial proposals. The opening date shall not be sooner than two weeks after the notification date. The financial proposals shall be opened publicly in the presence of repsentatives of the Consultancy Firms which choose to attend. The names of the Consultancy Firms (or the Joint Venture Partnerships), their technical scores and the proposed prices shall be read aloud and recorded when the financial proposals are opened.
     
  • The Client shall then review the financial proposals. If there are any arithmetical errors, they shall be corrected. For the purpose of comparing proposals, the costs shall be converted to a single currency selected by the Client (local currency or fully convertible foreing currency) as stated in the RFP. The RFP shall specify the source of the exchange rate to be used, and the date of that exchange rate, provided that the date shall not be earlier then four weeks prior to the deadline for submission of proposals, nor later than the original date of expiration of the period of validity of the proposal.
     
  • For the purpose of evaluation, "cost" shall exclude local taxes, but shall include other reimbursable expenses, such as travel, traslation, report printing or secretarial expenses. The proposal with the lowest cost may be given a financial score of 100 and the other proposals given financial scores that are inversely proportional to their prices. Alternatively, a directly proportional or other methodology may be used in allocating the marks for the cost. The methodology to be used shall be described in the RFP.
  • Combined Technical and Financial Evaluation
    The total score shall be obtained by weighting the technical and financial scores and adding them. The weight for the "cost" shall be chosen, taking into account the complexity of the assignment and relative importance of quality. As has been explained under Section 3, the weight for price shall normally be in the range of 5 to 10 points, but in no case shall exceed 20 points out of a total score of 100 points. The proposed weightings for quality and cost shall be specified in the RFP.

6.2.1.8.Selection of the Consultancy Firm and Negotiation

The Consultancy Firm which obtains the highest total score (technical + financial score) shall be invited for negotiations. Negotiations shall include discussions of the TOR, the methodology, staffing, Client’s inputs and any special conditions of the Agreement and only minor changes shall be made , if necessary .Financial negotiations shall include clarification of the Consultancy Firm’s (or each partner firm’s) tax liability in the country of the investment, and how this tax liability has been or would be reflected in the Agreement. Proposed unit rates for staff time and reimbursables shall not be negotiated, since these have already been a factor of selection in the cost of the proposal.

If the negotiations fail to result in an acceptable Agreement , the Client shall terminate the negotiations and invite the Consultancy Firm with the next highest total score. The first invited firm shall be informed of the reasons for this termination and the Client shall not reopen negotiations with the same firm. Negotiations should be conducted in an atmosphere of cooperation, should strengthen and build the confidence and trust which are absolutely essential to a healthy Client-Consultant relationship.

6.2.1.9. Agreement

The Agreement is recommended to be the FIDIC Client-Consultant Model Agreement (the White Book)(Ref.1), with appendices filled as appropriate in parallel with the scope of the work. The final TOR and the agreed upon methodology shall be incorporated in the Scope of Work part of the Agreement. The selected firm should not be allowed to change the key staff or any major items included in its proposal , unless both parties agree that undue delay in the selection deems it necessary.

When the Agreement has been signed, all those firms which have submitted proposals should be informed that they were not successful.

6.2.1.10. Debriefing

If after notification of award, a Consultancy Firm wishes to ascertain the grounds on which its proposal was not selected, it should address its request to the Client and the Client should normally invite the firm to discuss the issues. In this discussion, only the Consultancy Firm’s proposal should be discussed and not the proposals of competitors.

6.2.1.11.Publication of the Results

In order to maintain transparency, the Client should provide the interested parties with all the evaluation results by publishing them in national-international newspapers, technical magazines and/or on its web site, as appropriate.

6.2.2. The Two-Envelope System

This method of selection is similar to QBS except that consultants are requested to submit a priced proposal in two separate sealed envolopes. The first envelope contains the technical proposal exclusive of price; the second contains the proposed prices for the services. Normally these consist of daily or montly rates for various personnel levels.

The client or an advisory board will analyse the proposals and establish the order of merit as described under Guidelines Item 6.1. Contract negotiations will begin with the firm presenting the best proposal. The financial proposals of all the firms shall be kept sealed until the negotiations on technical proposal are f¹n¹shed with the first ranked firm.The second envelope of this firm is then opened in the presence of the firm and the price information will then form the basis for the price part of the Agreement negotiations.

All second envelopes of the other short-listed firms should remain sealed and if an agreement is reached with the first ranked firm, the envelopes should be returned unopened to their respective firms.

If an agreement is not reached with the first firm it should be notifed in writing, and negotiations are undertaken with the second firm and so on until a satisfactory agreement is reached. Once a firm has been eliminated it should not be recalled for further negotiation.

6.2.3.The Budget Method

The client supplies a budget figure to short-listed firms accompanied by terms of reference outlining the consultant services required. These terms of reference need to be flexible enough to enable consultants to meet the requirements of the client in an optimum way and they should clearly state what the client expects the consultant’s proposal to contain.

Selection is then made on the basis of the Quality Based Selection (See Guidelines Item 6.1). The method allows the client to budget for the cost of professional services, but it puts more responsibility on the clients to define the terms of reference precisely.

6.2.4. Design Competition

On some very large and important projects; clients may feel that, to obtain the best benefit from the available technology, a design competition should take place between a small group of short listed (See Guidelines Item 6.1.2) Consultancy Firms. The firms are sometimes requested to submit their fee proposals and/or estimates of construction cost with the design. The preliminary design services of all competing consultants are usually paid for, at cost. If this is not done, design competitions have the effect of putting up overall prices.

The client has the advantages of having a clear idea of the Consultant Firm’s proposed solution and its costs, as the quality and scope of work is more clearly defined. It has the disadvantage of being an expensive approach to selection and can mean that too much emphasis is put on technical rather than managerial ability.

 

6.2.5. Price Negotiation

A small group of Consultancy Firms are short listed on quality (See Guidelines Item 6.1.2) and then invited to negotiate fees. The method often degenerates into an auction on which the prices quoted are dropped successively until all but one consultant drop out. It is unlikely that reputable firms will agree to these kind of negotiations and even if they do, they will be unable to provide a service which bears any resemblance to the quality that they are accustomed to giving or which the client should be seeking.

6.3. COST BASED SELECTION (CBS)

The Client directly calls for submission of proposals, usually through advertisement in newspapers etc., and in addition to fee quotations , asks for submission of documents such as registration to the relevant chambers, various certificates and similar, without really stressing on quality. The firms are given a deadline to submit their price proposals together with the required documents. All the envelopes are opened at a pre-determined time in front of the competitors and the firm with the least priced proposal is invited to sign an Agreement with the Client. In this method, there is no short listing and therefore no limitation on the number of firms which will submit proposals .The method contributes tremendously to weakening of the consultancy industry of the country in the long run.


 

7. EVALUATION OF CONSULTANCY FIRMS vs. OTHER INVOLVED PARTIES IN PFI PROJECTS

(to be drafted by PFI Task Force )


8. OTHER ISSUES

8.1. CONFLICT OF INTEREST

Consultants shall provide professional, objective, and impartial advice and at all times hold the Client’s as well as the public’s interests paramount, without any consideration for future work, and avoid conflicts with other assignments or their own corporate interests. Consultants shall not accept any assignment that would be in conflict with their prior or current obligations to other Clients or that may place them in a position of not being able to carry out the assignment in the best interest of the Client.

Consultants shall not be hired under circumstances set forth below :

  • A Consultancy Firm engaged by the Client for providing Consultancy Services, and any of its affiliates , shall be disqualified from providing goods or works or services that would be in conflict with the original assignment ,other than normal continuation (downstream, follow-up ???) services, for the same project. (See Guidelines Item 8.5)
     
  • A Consultancy Firm or any of its affiliates assigned for a specific project, shall not undertake any other assignment which, by its nature, may be in conflict with any of its other past or present assignments.

8.2. COMPETITION OF NON-PROFIT ORGANIZATIONS

(to be drafted )

8.3. ASSOCIATIONS BETWEEN CONSULTANCY FIRMS

Consultancy Firms may associate with each other to complement their respective areas of expertise, or for other reasons. Such an association may be for a specific assignment only and may take the form of a joint venture partnership or sub-consultancy. (Ref.2 and Ref.3) In case of a joint venture, all members shall sign the contract and shall be jointly and severally liable for the entire assignment. Once the Short-List is finalised and RFP’s are issued, any association in the form of joint venture or sub-consultancy among Short-Listed firms shall be permissible only with the approval of the Client, unless otherwise stated in the RFP. Any short-listed firm shall be free to establish associations with Consultancy Firms during proposal submission, as far as the partnership does not cause conflict of interest.

8.4. DOWNSTREAM ( FOLLOW-UP ) SERVICES

All kinds of "Consultancy Services" listed under Guidelines Section 2 (Definitions), shall be considered as down-stream services with respect to each other and engagement of a Consultancy Firm for different components for the same project at different times, will not cause Conflict of Interest, in so far as the Firm does not produce a slanted initial study.

8.5. FRAUD AND CORRUPTION

(to be drafted )


 

9. APPENDICES

APPENDIX 1 JWCI PROPOSAL FOR CONSULTANT SELECTION

APPENDIX 2 FIDIC POSITION PAPER FOR CAPACITY BUILDING OF THE CONSULTANCY FIRMS OF THE DEVELOPING COUNTRIES

APPENDIX: FEPAC Comments on Consultant Selection

The selection of the consulting company should follow the World Bank’s current guidelines, with application of QBS criteria for consulting services that happen to be defined, on cumulative bases, as services of high complexity, in undertakings of wide dimensions and acknowledged strategic relevance, positively involving state-of-the-art technologies.

For other consulting services, not classified under those cumulative requirements, QCBS criteria should be used.

FEPAC’s suggestion would be that the "evaluation of price" should be based on the "average" of all the proposals, with fixed limits on the "standard deviation" (both above and below the average) (1) ; offers outside this range being discarded.

The "average" could well be considered to be representative of the "market price", and the evaluation criterion to be applied shall abide by the following rule (so that any offers coinciding with the average — if any — should be awarded 100 points):

SP = 100 M / (M + d)

where:

  • SP = score for "price", with 100 points as maximum score
  • M = above referred "average"
  • d = deviation of quotation (above or below the average, obviously within the established "range")

As for the evaluation of the technical proposal the 100 points basis (maximum) could again be applied, resulting in a score defined as ST (T for technical).

The final steps consist on awarding rational weights to the values of both SP and ST, resulting in the formula:

SF = m.ST + n.SP

where "SF" stands for "final score"; "m" and "n" are assigned weights, to be normally kept within the following ranges, as established by World Bank’s guidelines:

90% > m > 70%
10% < n < 30%
m + n = 100%

FEPAC believes that the above criterion (2) should have IFIs approval and would therefore be recommended to their borrowers.

  1. or a similar border line (actually "a fence") at a chosen distance from the average.
  2. This procedure is the one most widely used in Brazil (having found its origin in a law of 1993/94) and may soon be adopted in Argentina where the QCBS criterion is tending to prevail over QBS.


DRAFT sent to FEPAC and EFCA on 20 August 2000, and approved for distribution to the World Bank.

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