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The Liability Crisis - Causes and Cures
Stephen H Bamforth, UK

A look back to January

  • G&A's report to ACE UK Council
  • deteriorating claims experience
  • why?
  • A Summary of our findings

  • deep lying causes
  • need for ACE to be proactive
  • Aims

  • improve risk profile generally
  • improve claims experience
  • long term trends
  • Key Factors

  • profile
  • fee levels
  • The consequences

  • profile deficit equals income deficit
  • dampener on salary levels
  • good graduates go elsewhere
  • reduced training, supervision and innovation
  • reduced quality equals more claims
  • loss of position in the food chain
  • Resulting In…..

  • a vicious downward cycle
  • A growing skills shortage

  • a need for clients to invest
  • Some solutions?

  • increased fees
  • dialogue with clients
  • contractual risk management
  • business risk management

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